FAQ
Frequently Asked Questions
Opening hours
Our Operating Hours are from 7am – 10pm, Monday – Sunday
Which MBP Sports Outlets offer tennis and padel courts?
MBP Sports Marina Square Outlet offers Tennis, Padel Courts and Pickleball Courts as for our Suntec Outlet is mainly for Pickleball Courts
What are the court hire prices like ?
The price of our court hire for pickleball is $44/hr, Padel is $100/hr and Tennis is $60/hr.
You can check out “Playground” for more details !
How do I book a court?
Download our MBP Sports app for easy booking for the date and timeslot you are looking for.
Click to download the app!
App Store
Google Play
Do I need a membership for booking a court?
No need, you will automatically be a Basic Member once you registered.
What is the difference between Basic Membership & Gold Membership?
Basic Membership:
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No annual fee charge
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Window period for booking is up to 10 days
Gold Membership
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Annual fee of $100
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Window period for booking is up to 20 days
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Member Exclusive Rates
Check out our “Membership” Page for more information!
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Do non-peak hour rates apply to all membership tiers?
Yes, our non-peak hour price applies to both our basic and gold membership tier!
Non-peak hour only applies on the weekdays from 12pm – 4pm.
Check our “Playground” page for more details!
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Can I transfer my membership?
Membership is non-transferable and is tied to individual account who signs up
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What are "Wallet Credits" ?
Wallet credits refers to any amount refunded from cancellation of court booking. These credits stored in the club wallet may be used for future court booking.
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Do you guys rent Equipments & how much ?
Yes we do!
Here is our sports racket rental rate:
Pickleball:
Racket rental is $6 per hour.
Ball (set of 3) is $3 per hour.
Padel:
Racket rental is $10 (up to 90min)
Racket rental is $13 (for 120mins)
Padel ball is $10-12 for sale per can
Tennis:
Racket rental is $10 per hour
How many courts can I book on a weekly basis?
Each member is limited to 2 courts bookings (per session) twice per week.
Example: 2 pickleball court booked for 2 hours on 10 Jan 2025 (first session), 2 pickleball court booked for 2 hours on 13 Jan 2025 (second session). Member will not be able to book the third session as limit has been hit.
When does the new dates of the court timeslot refresh?
It refresh everyday at 12am midnight for new dates of court booking.
What is the limit of pax per court?
For Pickleball court: Minimum 4 pax, Maximum 6 pax
For Padel court: Minimum 2 pax, Maximum 4 paxItem description
Can I book all 4 courts for Pickleball?
Members are not allowed to book all 4 courts for regular play.
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For regular booking: each booker can book up to 2 courts
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Bookings for 4 courts is only available under a corporate bookings
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If you’d like to book more than 4 courts, Please contact our corporate team to arrange a full-court event booking
Check out our “Events” page for more details!
Can I host my own event at MBP Sports?
You are welcome to host your event by booking with us – we offer event packages for both pickleball and padel. If you’re interested, please reach out to us!
However, hosting independently through platforms like reclub or other website is not allowed!
Check out our “Events” page for more details!
Are there any shower facilities / Water cooler at MBP Sports?
For shower facilities and water cooler (water fountain) are only available at suntec outlet.
As for Marina, we do not have any but we do sell drinks on site where we have energy drinks and mineral water in the fridge.
Are there any drinks at the site?
We offer a selection of drinks in our fridge at the resting area, including mineral water and energy drinks.
For larger groups (private hosting / corporate hosting), you can choose from our Drink Packages A & B, designed to suit different needs.
Payments can be made via PayNow QR code or directly at the counter.
Are outside catering & beverages allowed?
Outside catering and beverages are not allowed. If you would like to have food and drinks, * we can help to order finger foods like pizza and sandwich for the event and we also provide drink package (Energy Drinks).
Do check with our corporate team for more information!
*Surcharge will be included
What is the Cancellation Policy?
If you cancel at least 48 hours before your booking, you’ll receive a full credit refund. Cancellations made between 24–48 hours will receive a 50% credit refund. No cash refunds.
Check out our Cancellation Policy for more details.
What is the Weather Policy?
If inclement weather affects your booking, please contact the facility within 1 hour of your scheduled start time to arrange a “rain-reschedule.” We will do our best to accommodate your preferred timing, subject to availability. We can also offer credits as refunds.
Check out our Cancellation Policy for more details.
Will there be refund if last minute cancel booking?
No refunds will be provided for cancellations made less than 24 hours prior to scheduled booking.
How do I reschedule my court booking?
You many reschedule your court bookings up to 24 hours before your scheduled start time.
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Basic Member:
Rescheduling to future months is not permitted. You may reschedule within the same 10-day window period from your original booking date. -
Gold Member:
You may reschedule within the same 20-day window period from your original booking date.
Is there a code dress at MBP Sports?
There is no specific code dress or wear at MBP Sports but we do recommend players to wear sports attire and shoes to be comfortable when playing
How do I report issues or feedback as a member?
Please contact our team +65 9459 8797 (Suntec Outlet), +65 9644 7739 (Marina Outlet) or email us at: mbpsmarina@gmail.com
Do you have any open play or social event?
Yes we do have social events for pickleball and padel! You can come to the event to mixed around, play, exchange tips and make new buddies!
Check out our “Social Events” Page for more information!
